What do my clients say about me


Excellence.
Vivien is very knowledgeable and experienced who went above and beyond, following the transaction to closing . She is very prompt to update me along the way. I highly recommend her. She is personable and kind and always on point."                            
                                                                                      Albert Shin (Buyer)  
                                            

Great job. We're very happy with her professionalism in handling the sale for us. With her advice in pricing and to showcase the home's best features with strategic staging.  We received multiple offers. 
                                                                                           Bin Liu (Seller) 
                                                                                                                                                    

Vivien handled our home selling with her knowledge and professionalism. Prompt communication with us and excellent recommendations/options with pros and cons to make us feel the excellence of working with a professional and well-experienced realtor! Communication is one of the main factors for a successful transaction, and communicate on both sides with accurate information, professional advice, and efficient handling is so important and we are very happy to have a solid/fast sell with Vivien's efforts and supports. She also puts extra miles to handle logistics whenever needed, especially for sellers like us already moved out of state. We feel at ease and secure to give our home keys to you, Vivien! 
Thank you so much for such a smooth transaction.
                                                                                                                       Sarah Gao (Seller)
                              

 Vivien has been my realtor for many years in my sales and leasing.  She is diligent, clear communication and superb work ethics.  She is a straight talker.  I enjoyed her humor and the interaction with people.  I would recommend Vivien to be anyone's realtor. She's a closer. "                    
                                                                                                                    Juan Noyola (Owner) 
                              
We met at her open house.  Our impression of Vivien was forward and no sugar coating in home hunting in Los Angeles. Since we moved here from the East Coast, and not familiar in the neighborhood.  We were excited and nervous to close the first home in Los Angeles.  My multi generation family loved the convenience of the neighborhood that we individually wanted.  My family member decided to have repeated inspections to settle their nerves.  Vivien had successfully gained extra time for us to close the sale without penalty.  She followed through with us after the sale.  We are very thankful to Vivien handling the home purchase smoothly.                     
                                                                                                                 Crystal Huang (Buyer) 

 Vivien has been so patient with my home hunting.  I was either over bided by multiple offers or I changed my mind in the features I thought I needed.  I believe in a home in feng shui condition.  Vivien stayed with me and gave me good guidance in laying out the pros and cons. She was not pushy and gave me space to make decision.   I finally decided on a beautiful home in Pasadena.  I was so excited when my offer offer was accepted.  Vivien has a great personality and good to have her as my consultant. I am still in touch with her to help me with further real estate investment.      
                                                                                                                               
                                                                                                                    Feng Xu (Buyer)                                                                                                                                                                      

 Vivien is my super agent.  Her work ethics and care of my benefits is beyond the job description.  Delivered results and resolved issue even after the transaction was closed.  I also like the efficiency of her work flow. The contract was delivered clearly.  I highly recommend Vivien Young to be your agent.                
                                                                                                                       Massaki Morino (Owner) 
 
                    

Vivien Young had shown great abilities in research and knowledge to all her endeavors.  She is conscientious and selfless in her representation of her clients. Personable and trustworthy, she is a great asset to have on all projects. Top qualities: Great Results, Expert, High Integrity. Highly recommended her service. 
                                                                                                                   Wayne Yee (Seller) 
                          
A sudden downturn in the markets forced us to move out of our beautiful family home and into a smaller house. But we weren’t willing to sell the old house just yet – it was a family heirloom. We had a hard time leasing the house, and just when the battle seemed all but lost, Coldwell Banker found a responsible family to rent our cherished house. Our finances are back on track and the house is in good hands, thanks to Vivien. We are still working with Vivien for other investment properties.                       
                                                                                                  George Garcia (Seller)                                                                                                                                                 
Thank you so much. You made one of my dreams become truth. I wish you all your dreams become true. Also persevere in all your goals. Thanks again for your heart which is really big. I appreciate all your advices to me. I will be in contact with Vivien for future real estate need.                           
                                 Teresa Cedano (Buyer)
I came from China and had limited knowledge about the cities in San Gabriel Valley. I had bad experience with other Realtors. I came to know Vivien at the right time. She showed me different cities with the criteria that I want to have in the home and the driving distance to my shop in downtown. She was honest and delivered fair opinions to advise me to my best interest. Her manner of being upfront in many issues gained my trust in her. I am happy to get up in the morning for a swim at my new home in Temple City.                     
                                                              Xi Lin Chen (Buyer)

This referral letter is regarding our real estate broker, Vivien Young. We highly recommend her services to anyone looking to purchase a home. Throughout our four-month period in looking, finding, attempting to acquire, and then finally owning a home, she has been there every step of the process. Any time we had questions to be answered or papers to sign, she was not hesitant in making house calls and accommodating our needs. Because this was our first home, we were inexperienced in real estate purchasing. Thus, Vivien’s knowledge and understanding of real estate was invaluable to us. Additionally, as an added bonus, Vivien is also highly knowledgeable in home financing. She was able to find us a lender that would give us a 100% loan at a reasonable rate. She answered many financial questions for us, which was not a part of her job description as our real estate broker. In our particular case, we were eager buyers trying to purchase a single-family home from stubborn sellers and selling agent. Vivien was patient and held firm throughout the offer and counter-offer process. She was quick in relating any new developments and information coming from the seller. Because she was always on top of the situation, we did not miss any important dates and deadlines. Thus, because of her great service and friendly personality, we hold Vivien in the utmost regards. We highly recommend Vivien as a real estate broker.                                                                                                                                                                                  Abigail Treanor  (Buyer)

“Vivien Young was recommended to me by another Realtor when I asked for someone who can show me houses around Monterey Park or nearby areas in addition to speaking fluent Cantonese/Mandarin because my mother speaks very limited English and I am not too well versed in real estate terms. As a result of Vivien's bilingual skills, she made it easier for my mother and I to understand the entire house buying process from making offers to closing escrow. In addition to Vivien's bilingual skills, she is also reachable at all hours of the day and week. I remembered I have called Vivien around 10:00 pm on several occasions asking her about my purchase and Vivien was always ready to answer all my questions. Although it was such late hours, Vivien knew about my case and able to provide answers to my satisfaction, which makes my house buying much easier. Next, Vivien was punctual. Vivien showed us many houses before I decided to make any offers and she was on time. In other words, if Vivien said she will be here at a certain time, she certainly will be there.

Lastly, Vivien is very knowledgeable when it comes to loans, or “dollars & cents”. Before making any offers, Vivien  will give me estimates as to how much I need to borrow/afford and what my monthly mortgage is, etc. Her estimates guided me in my ofer decisions. With her estimates, I was confident once my offer was accepted that I will be able to close escrow. I highly recommended Vivien for any buying/selling real estate properties due to her bilingual skills, availability, punctuality, and knowledge of loans. As a matter of fact, if I need to buy/sell houses, I definitely will call Vivien again.”                                                  
                                                                                                                                            Diana Chen  (Buyer)

Vivien Young has worked with me for only 2 months, but with her friendly and super-efficient attitude, it feels like I have known her for years. Vivien has helped me purchase a home with no down payment and very low interest. I am a first-time buyer and therefore needed a lot of guidance in every decision from the start of escrow to closing. Vivien Young was very patient, informative and quick with her responses to all of my questions. She has superb negotiation skills and plenty of experience in handling all aspects concerning buying homes. Vivien Young is a very capable Real Estate Agent, who I now also consider a friend. She was able to get me more money than what I had expected at the closing of my escrow–this shows she really puts a lot of effort in her work. I recommend Vivien Young to everyone I know who is searching for their perfect home. She has all the fine qualities that home buyers look for in a Real Estate Agent. Any person who will work with Vivien will be very fortunate.                                                                                                                                                                                                            Lourdes Creus (Buyer)

Detailed and professional advice, no hassles, no rip-offs: She was patient and stayed by our side to find the right place. We bought an investment property in South Pasadena. Her negotiation skill placed us in the right price and term. There is no better way to find property in South Pasadena, and we’d choose Vivien again without hesitation. In fact, she had helped us to purchase our primary home in South Pasadena. We also trust her to continue working with us, to represent us to lease all the units we currently purchased. Vivien is working with us in an ongoing basis.
                                      
                                                                                                                             Subert Wong (Buyer, Seller)
“We highly recommend Vivien Young as a real estate agent. Vivien was our agent for our first home-buying experience this past Fall 2009. From our first meeting, Vivien listened to what we were both looking for in a home. She understood our desire to purchase within a specific period of time and accommodated her schedule to make sure that we could meet at the mos awkward of times. Because of her experience and flexibility, we were able to find our new home sooner than we expected. Once we found the right home, she walked us through the home inspection and the escrow process.

In that series, we encountered several obstacles that had us both intimidated and anxious. Vivien’s communication skills with the selling party, their agent, escrow representatives and ourselves was vital when we faced these unexpected delays. In addition, she was always well organized, reliable and independently able to follow through to ensure that the job was done. Vivien’s vast knowledge, advice and support to her clients, is by far wha makes her extremely valuable agent for either a seller or a buyer. Vivien has our highest recommendation and we will definitely look to her in the future for our next home purchase.”                                                  
                                                                                                          Jeff and Jessica Roa  (Buyer)
   “Vivien took us to different cities showing us the understanding of different neighborhoods since we came from Beijing. We then able to pick the desired neighborhood to buy a home. We offered several homes but were declined due to multiple offers. We did not want to get into any bidding wars either. Vivien is patient. She is personable to work with.  Professional and a straight talker.  We finally bought our home in San Marino, thanks to Vivien on the first showing when the property was available. Vivien is not just a realtor, her wide range of knowledge in life style helped my family tremendously in settling us in Los Angeles.  I bought another investment property with her help in 2010.  Vivien is my agent for any reals estate need in
the ongoing basis."
                                                                 Bill Yuen (Buyer) 
Right at the first conversation I knew my real estate purchase was in competent hands with Vivien. A friendly and knowledgeable broker guided us through every step of finding a new home, and we realize now that we wouldn’t have been able to do it alone. Thank you! I am still in contact with Vivien currently when we have question on the market trend. She gained our trust.                               
                                                                                                                 Kumar Ravinder (Buyer)  
I am very happy with Vivien’s job in getting our home. She took the time to fly to Missouri to get our paperwork signed and made sure we understood the pile of paperwork. She is a straight talker. My family like her honesty and gave us guidance in buying the home. We are here in Los Angeles enjoying the California sunshine.     
                                                                                                       
                                                                                                                Hong T. Shi     (Buyer) 
We came from Beijing and knew Vivien through a friend from my homeland. Vivien has closed my first home in South Pasadena. Her work ethics and care of our need showed her professionalism and very personable to work with. She was able to explain and gave us information that we must know. She is prompt in communication. She delivered information crystal clear. Vivien followed up in every step of the way to guide us through. She also took on extra mile to give us suggestions in finding furnishings and all. We are very satisfied with our home and location. We highly recommend Vivien to our friends to help them in real estate need in Los Angeles. She earned our trust in many ways.”   
We also purchased investment properties with the help from Vivien, and took care of the leasing for us as well.  We have the ongoing relationship in real estate business."
                                                                                             T. and Coco Wu (Buyers)  
I hired a different agent to help me to sell my townhome in Arcadia. During her time of employment, I had no clue on her selling strategy. She hired painter and the result was bad. She had no supervision. Finally, I received a referral about Vivien. I immediately contact her to help me the sale of my home. She was prompt and sat down with me, listened to my need and time frame. As I was relocating to N.Cal as we spoke. She penned down the selling strategy, staging, and broker opinion price on my property. We signed the listing contract and action followed. The empty townhome was staged and gave it a warm feel. Painting and others were corrected. In short, my property was sold. I am very satisfied with Vivien’s integrity in handling the entire process. I was clued in with weekly status report. She is responsible and transparent in every step of the way. I highly recommend VIvien to my friends in Los Angeles.                                                                                                                                                 J. Chen  (Seller)
Vivien had assisted me to purchase a townhouse in Arcadia. This was not the first property I had hired her in handling my real estate need. I kept VIvien to help me to lease out the townhome in Arcadia whenever the tenants moved in or out. I trust her professional service and what I need to watch out for in leasing. I realized it was not just to find the tenant, but the detail that entailed to the lease agreement. I don’t want to hassle with the tenant relationship. Vivien helped me to iron out the detail and clarify with the paperwork. We are still working together for another property

                                                                                                                                  Shane Wang  (Seller, Buyer)
My first home was recently closed, thanks to Vivien and with her overview of the transaction to achieve the closing. It was a cash transaction and everyone assumed it would be easy to close within 21 days. However, the transaction became very challenging to deal with the seller’s lender to produce the document for recording, added to that was the clueless listing agent in guiding the seller in the correct direction in the paperwork. I received updates from Vivien on the whole project. In short, Vivien got it done to clear the way. I highly recommended Vivien to be anyone’s realtor. Her patience in listening to our need is superb. Her advice  helped us to see through the ocean of information in the net.                                                                                                                                                                                             
                                                                                                                                                 Z. Cai  (Seller)
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